Ribamar

General booking conditions

Pre-booking information

These General Booking Conditions (hereinafter the “General Conditions”) shall govern the commercial relationship arising between CAMPING RILAMAR S.L. and the user or client regarding bookings made via the forms that CAMPING RILAMAR S.L. makes available on its website, WWW.CAMPINGRIBAMAR.COM.

Making a reservation through the CAMPING RILAMAR S.L. websites constitutes express acceptance by the client or user of these conditions, as well as the conditions of use established for navigating the pages owned by CAMPING RILAMAR S.L.

These conditions shall apply without prejudice to the application of the legal provisions governing the matter in each specific case.

These General Terms and Conditions of Contract govern the remote booking relationship between CAMPING RILAMAR S.L. and the user or client, in accordance with applicable legal provisions—specifically: Law 7/1998 of 13 April on General Terms and Conditions of Contract; Law 3/2014 of 27 March amending the consolidated text of the General Law for the Defence of Consumers and Users; Organic Law 3/2018 of 5 December on Personal Data Protection and the Guarantee of Digital Rights; the General Data Protection Regulation (EU) 2016/679; Law 7/1996 of 15 January on the Regulation of Retail Trade; and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

CAMPING RILAMAR S.L. reserves the right to modify the General Conditions as it deems appropriate, without prior notice. Such modifications may be made via its websites or by any other legally permissible means, and shall be binding for as long as they remain published on the website and until validly superseded by subsequent modifications. However, CAMPING RILAMAR S.L. reserves the right to apply, in specific cases, Special Contractual Conditions that take precedence over these General Conditions when deemed appropriate, provided they are announced in a timely and proper manner. Users shall be subject to the conditions in effect at the time the contract is entered into.

You may register as a user on the website to make an online reservation via the corresponding section of the site. In accordance with applicable data protection regulations, CAMPING RILAMAR S.L. informs users that the personal data collected during the registration and subsequent reservation process will be incorporated into a processing system owned by CAMPING RILAMAR S.L., for the purpose of processing these user actions and managing any subsequent activities arising from them.

In accordance with the rights conferred upon you by current data protection regulations, you may exercise your rights of access, rectification, restriction of processing, erasure, portability, and objection regarding the processing of your personal data—as well as withdraw any consent previously given for such processing—by directing your request to the address mentioned above or to the email address info@campingribamar.com. You may also contact the competent supervisory authority to lodge a complaint if you deem it appropriate (for further information, please consult the website’s privacy policy).

All website content is in Spanish.

CAMPING RILAMAR S.L. informs you that the booking procedure via its websites is detailed in the section dedicated to finalizing the reservation.

Furthermore, CAMPING RILAMAR S.L. informs the user that they may access the conditions of use available on the same website.

By making a reservation with CAMPING RILAMAR S.L. via its website, the user or client expressly declares that they are aware of, understand, and accept said conditions of use and the General Conditions. Likewise, the user declares that they are of legal age—or an emancipated minor—and possess the necessary legal capacity and capacity to act to access CAMPING RILAMAR S.L.’s websites and to enter into contracts through them. The user assumes responsibility for handling the identity details and password obtained during client registration in a confidential and responsible manner and may not transfer them to any other person.

.Once the reservation has been made, the user will see the reservation confirmation on the screen and may print it as proof of the booking.

The booking confirmation and the booking receipt (printed by the user) shall not be valid as an invoice.

How the reservation works

Booking offer and price reference

In compliance with applicable regulations—and specifically Law 34/2002 on Information Society Services and Electronic Commerce—CAMPING RILAMAR S.L. provides information regarding all available reservations, their features, and their prices in the section dedicated to booking. However, CAMPING RILAMAR S.L. reserves the right to withdraw, replace, or modify the offers presented to customers on its website simply by changing their content. Consequently, the products and/or services offered at any given time on the CAMPING RILAMAR S.L. website shall be governed by the General Conditions in effect at that time. Furthermore, CAMPING RILAMAR S.L. reserves the right to discontinue access to the aforementioned products and/or services at any time and without

Price indication

For each potential booking offered, the price will be displayed in euros, indicating whether it includes VAT or any other applicable tax. The prices shown on the screen will be those in effect at the time.

Availability

The availability of offers provided by CAMPING RILAMAR S.L. via its website may vary depending on customer demand. Although CAMPING RILAMAR S.L. updates its database periodically, the booking requested by the customer might be fully booked at that time. In such a case, CAMPING RILAMAR S.L. will send an email to the customer informing them that the offer is unavailable.

Minimum stays (pitches and bungalows)

  • Mid and high season (Easter, Christmas, and summer —June 23 to September 12—): minimum stay of 4 nights.
  • Low season (rest of the year): minimum stay of 2 nights

Specific conditions for booking pitches and bungalows

The campsite commits to reserving a pitch or bungalow, but never a specific location within the premises.

Pitch reservations may be made for a maximum of 6 people.

Payment methods

CAMPING RILAMAR S.L. offers the following payment methods:

Partial payment at the time of booking

For reservations made via its website, CAMPING RILAMAR S.L. requires credit card details from the reservation holder to finalize the booking, charging a deposit amounting to 30% of the total invoice (the total cost of the stay). The remaining balance of the reservation is to be paid upon the client’s arrival at the establishment (check-in) or at the time of departure (check-out), depending on the specific stay selected.

The reservation will be confirmed once the aforementioned 30% deposit has been received.

Cancellation of the reservation

CAMPING RILAMAR S.L. has the following cancellation policy, applicable to the refund of the deposit paid:

  • More than one month in advance: 90% refund of the deposit paid.
  • Between 15 and 30 days in advance: refund of 50% of the deposit paid.
  • With less than 15 days’ notice: no refund will be issued, and the client will forfeit the entire deposit.

Cancellations must be made in writing by emailing info@campingribamar.com.

If the client fails to show up for the reservation without prior notice, the full amount of the reservation will be charged.

Presentation

A reservation that does not arrive on the scheduled day will be held for 24 hours. After this period, the reservation will be considered void, unless prior written notice is received from the client.

Withdrawal

Pursuant to Article 103 of Law 3/2014 of March 27—which amends the consolidated text of the General Law for the Protection of Consumers and Users—the supply of services or goods made to the consumer’s specifications or clearly personalized, or which by their nature cannot be returned or are liable to deteriorate or expire rapidly, is exempt from the right of withdrawal.

Complaint

If the user wishes to file a complaint, they must contact the company via email at info@campingribamar.com or in writing at the address Partida Ribamar s/n, 12579 Alcossebre (Castellón). Additionally, CAMPING RIBAMAR S.L. has official complaint forms available for consumers and users.

Applicable law and jurisdiction

CAMPING RILAMAR S.L. reserves the right to initiate such civil or criminal proceedings as it deems appropriate for the improper use of its website and content or for any breach of these conditions.

The relationship between the user and the service provider shall be governed by the regulations currently in force and applicable within Spanish territory. In the event of any dispute, the parties may submit their conflicts to arbitration or resort to the ordinary courts, in compliance with the applicable rules regarding jurisdiction and venue.

Last updated: July 31, 2026